Trusted Assessor: Assessing for Minor Adaptations
Assess simple cases confidently and know when to refer on.
ACCREDITED · UK-WIDE
A market-leading range of accredited Trusted Assessor courses.
Work with us to transform support for older and disabled people – enabling faster access to home adaptations and improving lives. Available UK-wide.
WORKING IN PARTNERSHIP WITH
BHTA
RCOT
Housing LIN
Foundations
NAEP
OCN London
Upskilling the whole team around the person – so people get the right equipment and adaptations, faster.
Devised, developed and improved by the UK’s leading team in Trusted Assessor training, our programmes are available in a choice of formats including eLearning, blended and face-to-face at venues UK-wide. As the originators of the current national qualifications, our latest courses are accredited by OCN London and designed to meet the needs of today’s learners and commissioners.
Our broader programmes provide support after training in checking competencies and refreshing knowledge. We also offer courses for Occupational Therapists looking to refresh their practical skills – Equipment Refresher for OTs and Reablement for Professionals.
We specialise in programmes designed to upskill a range of roles around the person to improve and speed up access to aids, equipment and home adaptations. Trusted Assessors learn how to assess for simple cases and know when to refer to an Occupational Therapist (OT). Trusted Advisors are based in front-door services and provide valuable advice about the types of equipment and adaptations that can help and how to access them. Trusted Installers ensure that equipment is adjusted and ready to use. OTs handle more complex cases and teams work together to reduce delays in providing much-needed equipment and adaptations for the home.
Trusted Assessors work in a wide variety of roles and organisations – read our recent report about the growing adoption of the role within care services and housing providers.
OUR PROGRAMMES
Training & support programmes
Trusted Assessor: Assessing & Adapting the Home (DFG)
For more complex home adaptations and DFG-funded work.
Trusted Advisor: Triaging & Advising on Independent Living
Front-door advice on equipment and how to access it.
Trusted Assessors: Assessing in the Retail Environment
Specialist assessment skills for the retail setting.
THE MODEL
The Trusted Assessor Model
Trusted Assessors carry out basic equipment and adaptation assessments, reserving complex cases for Occupational Therapists – speeding up safe access to the equipment people need to live independently.
WHO CAN BECOME A TRUSTED ASSESSOR?
Download the Competency Framework ↓DELIVERED BY OTs
Training provided by TACT
TACT’s trainers are all Occupational Therapists with a background in equipment and adaptations, ensuring high-quality delivery of Trusted Assessor courses.
ALL COURSES INCLUDE
- Access to 12 months of free webinars
- Ongoing knowledge top-ups
- Support during the transition to successful practice
Need help choosing the right course, or want to tailor training to local requirements? Contact us – we can also advise on:
- Governance
- Supervision
- Support structures for Trusted Assessor roles
NATIONWIDE
Available right across the UK.
From eLearning to blended and face-to-face training at venues nationwide – wherever your team is, we can support them.
UK-wide
delivery & support
Tailored
courses for your team
WHY CHOOSE US
What our learners say
“Fantastic training – very clear and precise. 10/10, interesting and fun!”
“Today’s training was really helpful and informative. The trainers were friendly and helpful.”
“Very informative and delivered at a good pace. Great visual aids and scenarios to create conversation.”
LATEST
News & events
23 March 2026
Why the Trusted Assessor Model Will Change the Way You Manage OT Waiting Lists
If you work in health, social care, or housing, you don’t need us to tell you that Occupational Therapy (OT) waiting lists are a major headache. We’ve all seen the […]
27 January 2026
Have Your Say – Help Shape the Future of Trusted Assessor Services
We want to hear from you! TACT is excited to announce the launch of a brand-new national survey aimed at understanding what people really think about Trusted Assessor services. This […]
9 January 2026
2026 webinar programme for Trusted Assessors
TACT’s Trusted Assessor online seminar programme has been released for the full year. Our monthly webinars are offered free to recently qualified Trusted Assessors for the first twelve months following […]
FAQ
Frequently asked questions
Who can become a Trusted Assessor?
Anyone in a role that involves visiting older or disabled people at home can be trained – health teams, social care, housing teams, care providers and charities supporting people at home.
How are the courses delivered?
In a choice of formats: eLearning, blended, and face-to-face at venues UK-wide. We’re also experienced in developing tailored training programmes for organisations.
Are the qualifications accredited?
Yes. As the originators of the current national qualifications, our latest courses are accredited by OCN London and designed to meet the needs of today’s learners and commissioners.
Do you offer in-house training for organisations?
Yes – in-house Trusted Assessor training is delivered through our bespoke Train the Trainer programmes, and we can advise on governance, supervision and support structures.
What is a Trusted Assessor, and what is their role?
The role of Trusted Assessor was created over twenty years ago by the then Department of Health as a way of speeding up the safe provision of community equipment. A wide range of staff around the person with needs can be upskilled to undertake a simple assessment and to know when to refer more complex cases to an Occupational Therapist (OT). The Competency Framework for Trusted Assessors was devised to outline the skills needed to safely determine the equipment required, and the publication of Adaptations without Delay (2019) by Housing LIN and RCOT reinforced the profession’s commitment to the model.
Talk to the TACT team
To get in touch, please call us on 01626 879 528 or email us using the form below